Enhanced AI Support in ERP & CRM
Microsoft Copilot is designed to optimize navigation within Dynamics 365, assisting with customer management, order processing, report generation, and feature discovery. With the latest update, Copilot now supports natural language interactions across ERP and CRM platforms, making enterprise software more intuitive than ever.
Expanding AI Assistance to Third-Party Applications
Many companies rely not only on their core ERP system but also on external add-ons to extend functionality. With the latest update, Microsoft Copilot can now assist users with third-party applications integrated into Dynamics 365. This means users can get instant, accurate responses to queries about business processes and features across their entire software ecosystem.
How Does It Work?
Copilot retrieves information directly from the documentation provided by third-party vendors. No more searching external websites for user guides—everything you need is available within Dynamics 365 Business Central. Just like built-in features, Copilot’s assistance with add-ons is seamless, providing the same intuitive experience across standard and extended functionalities.
Seamless In-App Chat Support
Users can interact with Copilot via an integrated chat window directly within the system, making AI-driven support a natural part of the workflow.
Want to Leverage Copilot in Your Organization?
Copilot is an integral part of the Dynamics 365 ecosystem, Microsoft’s suite of business applications. If you’re interested in exploring how it can enhance your operations, contact us via the form below.
